Customer Satisfaction Results for May 2009

The May customer satisfaction scores have been returned from JCU:
Here is what our guests had to say about the trip.
The Reef met expectations: 85.3% said very much
(15% said yes)
The Trip met expectations: 75.0% said very much
(25% said yes)
Received value for money: 100% said yes
Would recommend the trip: 100% said yes
Mean satisfaction score: 9.20 / 10

Our passenger in the month of May comprised of the following groups:

• 35% European, 30% Australian,
• 35% 20-29 year olds and 23.3% 30-39 years old,
• 33.3% professionals, 50% travelling with their partner

Thanks Again to our passengers for sailing with us and our great crew for their hard work!